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We realize one of the reasons you use ESS, Inc., is to help you with some of the legwork necessary to complete the hiring process. We appreciate this opportunity to serve you. In order to do the best job we can for you, please assist us by observing the following: Always fax a completed ESS RELEASE AND AUTHORIZATION signed by the applicant. By law, we must have this in order to conduct the background check. Always fax a completed ESS REPORT REQUEST FORM when submitting your order. Without this form we don’t know exactly what you want us to do. Any calls we have to make to clarify your request only delays your report. 1. Always indicate which PACKAGE or INDIVIDUAL REPORTS you want us to perform. 2. When ordering a PACKAGE or EMPLOYMENT VERIFICATION, be sure to fax us a copy of your applicant’s completed EMPLOYMENT APPLICATION and resume along with the completed ESS Report Request Form. Occasionally, some of the helpful (and legible) information we need is primarily on the application and some of it is on the resume - so if you have both, please fax them both, but the Employment Application is the most vital document. 3. When ordering a PACKAGE, indicate whether you want a FULL CREDIT REPORT (which contains financial details) or an IDENTIFICATION REPORT (which does not contain any financial information.) Whenever we are in doubt, we provide an Identification Report. 4. When ordering a COMPREHENSIVE PACKAGE, if you have your applicant provide the names of their former supervisors, we will attempt to contact those supervisors to ask about the applicant’s duties and performance. If you have your applicant provide up to three REFERENCES, we will attempt to contact them. Valuable information can be obtained from these sources. 5. When ordering a MOTOR VEHICLE RECORDS report, always provide us with a DRIVERS LICENSE NUMBER. In some states, a date of birth is also required by the DMV in order to obtain the records. 6. When ordering EMPLOYMENT VERIFICATION, be sure let us know if it is O.K. to contact your applicant’s CURRENT EMPLOYER. Whenever we are in doubt, we do not contact them. 7. Be sure to write in YOUR NAME and YOUR PHONE NUMBER and FAX NUMBER on the ESS Report Request Form. (Believe it or not, sometimes we receive requests and we don’t know who sent them!) If you have any questions, please call Christie Snell at 800-473-7778 x104 or John Beaudette at x101. Thank you very much for complying with these guidelines! For a printable version of this form, click on the appropriate format below
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