In This Issue:  
  * New Interactive Report Order Form
* ESS Report Summary & Alert Notification
* New FCRA Section to Take Effect March 31, 2004
* Employee Performance Quotes
*
Pennsylvania DOT Tightens Leash on Access to DMV Records


 

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New Interactive Report Order Form
  We're always looking for ways to enhance our service ... to give you more "bang for your buck." We have developed a new Interactive Report Order Form. This form conveniently allows you to open it on your screen, fill in the blanks and click on the report components you wish to order. In addition it automatically fills in and totals your order for you. Then simply print it out and send it in. That's all there is to it.

To see an example of the new form, (which ESS can customize for anyone with custom forms), just click on the link below. If you like what you see, just send us an e-mail and we will be more than happy to put the form together for you. Once you have given the interactive form a try we are very confident you are going to like it.

Interactive Report Order Form - Demo
 

The ESS Report Summary and Alert Notification    
  We’ve had tremendous feedback on the ESS Report Summary and Alert Notification that appears on the first page of your ESS Report. At a single glance you can see all the components that comprise your report as well as the turnaround time, component status, and alert status for each.

Turnaround Times:
If you do not have access to your reports via our Internet Report Access System (IRAS), then you may wonder why some of the turnaround times are extremely quick but you did not receive your report until 48 to 72 hours after submittal. That is because the ESS report is faxed or emailed to you when it is complete, at 72 hours, or according to your instructions, but clients using IRAS can check the status of their reports within a few hours of submittal. (Call us to learn more about the IRAS program and how to get set-up.).

Component Status:
Each component of your report has a status of Complete, Pending, or Not Available. Complete indicates the source was successfully contacted and a result entered. Pending indicates the source was successfully contacted, but a result has not be received. Not Available means the source was never contacted. Examples of the latter status include situations where we are instructed not to contact an employer, or we could not locate a current phone listing for a business.

Alert Notification:
Although we recommend that every ESS Report be read thoroughly, the Alert Notification provides an initial indication of areas that may be of special concern. The Alert does not necessarily mean ESS is reporting negative or discrepant information, although that would be one reason for the Alert. The Alert may also serve as an advisement, such as to re-verify certain identifiers and resubmit if necessary, or to consider additional criminal searches based on other names found.

ESS is now sending the Report Summary / Alert Notification on a separate page. Under certain conditions you are required to provide a copy of the ESS Report to the applicant. Since the Report Summary / Alert Notification is intended as a way for our clients to easily review the contents and status of their reports, we suggest you provide applicants the ESS Report only. This could save the applicant much undue concern. The applicant may not understand the various reasons for the Alert and may assume the Alerts mean he/she is not being hired, or that the Alerts are the reason why he/she is not being hired, which may be far from the case.
 
New FCRA Section to Take Effect March 31, 2004
 

Vail Letter Regarding Investigations into Workplace Misconduct is Repealed

On February 4, 2004, the Federal Trade Commission (FTC) announced that the new amendments to the Fair Credit Reporting Act (FCRA) concerning the investigation of current employees for suspicion of misconduct would take effect March 31, 2004.

The new law effectively repealed what had been known as the “Vail” letter.  In a 1999 staff opinion letter, the FTC held that the full FCRA notice and disclosure rules that apply to employment screening also must be followed when it comes to any misconduct investigations of current employees.  This was heavily criticized by human resource, legal, and security experts as crippling investigations of sexual harassment claims, as well as other misconduct such as theft or workplace violence.

Amended in late 2003, the FCRA will exempt third party investigations of current employees from many of the FCRA notice and consent requirements when the investigation concerns suspected wrongdoing relating to employment.  If adverse action is taken as a result of such an investigation, the employee is still entitled to a summary containing the nature and substance of the report, but not the names of individuals that provided information for the preparation of the report.

Many state consumer laws already provided for this specific exemption, which previously conflicted with the FTC ruling.  Employment Screening Services will provide more detailed information in the future as the implications of the new law develop.
 

Employee Performance Evaluation Quotes

The following quotes were taken from actual employee performance evaluations at a large U.S. corporation.

 

  • “He sets low personal standards and then consistently fails to achieve them.”

  • “When he opens his mouth, it seems it is only to change feet.”

  • “This young lady has delusions of adequacy.”

  • “Since my last report, this employee has reached rock bottom … and has started to dig.”

  • “He would be out of his depth in a parking lot puddle.”

  • “This employee should go far … and the sooner he starts, the better.”

  • “Got a full 6-pack, but lacks the plastic thing to hold it together.”

  • “When his IQ reaches 50, he should sell.”

  • “If you see two people talking and one looks bored … she’s the other one.”

  • “Some drink from the fountain of knowledge; he only gargled.”

  • “If you give him a penny for his thoughts, you’d get change.”

  • “He doesn’t have ulcers but he’s a carrier.”

  • “Works well under constant supervision and cornered like a rat in a trap.”

  • “This employee is really not so much of a ‘has-been’ but more of a definite ‘won’t be.’”

  • “His men would follow him anywhere … but only out of morbid curiosity.”

Pennsylvania Department of Transportation Tightens Leash on Access to Driving Records

The Pennsylvania Department of Transportation (PENNDOT) now restricts access to its driving records to only those entities they have specifically approved to have a permissible purpose for the records.  PENNDOT has implemented an approval and tracking system whereby they can determine the third-party end user of every driving record released.  Furthermore, when a driving record is released for employment purposes, PENNDOT will notify the driver in writing and include the name of the company that obtained the driving record.

Employment Screening Services has been approved by PENNDOT as an authorized pre-employment screener.  Before we can obtain PA MVR’s, clients must complete a one time “Affidavit for Intended Use” form and return it to ESS.  Approval takes approximately 7-10 days after which ESS will have instant access to PA MVR’s on your behalf.  ESS no longer has any other means to obtain PA MVR’s except this process.  PENNDOT reserves the right to audit the records of both ESS and approved clients to insure proper authorization and use of driving records.

Click Here to download the PENNDOT form.  Please fax the completed form to ESS (1-800-321-2905) and mail the original, notarized form to Employment Screening Services, Inc., 627 E. Sprague, #100, Spokane, WA 99202.
 

Thank You For Your Business
At ESS we know you have many companies to chose from for your employment screening needs. We want to thank you for your business. We strive to be the best in the industry, and we rely on you to help us know what we can do to better serve you. If you have any suggestions that would make dealing with us easier or any type of services you would like us to offer, please contact us and let us know.